Lightwell

Contact Support

Need help? We're here for you.

Email Support

For technical issues, billing questions, or general support, email us at:

customer-support@lightwellchat.com

We typically respond within 24 hours

Before Contacting Support

To help us assist you faster, please include:

  • Your Instagram username
  • Description of the issue
  • Any error messages you're seeing
  • Screenshots (if applicable)
  • Steps to reproduce the problem

Check the Docs First

Many common questions are answered in our documentation:

🚀

Getting Started

Setup and configuration help

🔧

Troubleshooting

Common issues and solutions

FAQ

Frequently asked questions