Lightwell

Get Your Bot Running in 15 Minutes

A step-by-step guide to launching your Lightwell chatbot.

📹 Video walkthrough coming soon! For now, follow the steps below to get started.

Before You Start

You'll need:

  • Instagram Business account (convert in settings if needed)
  • Lightwell subscription (Starter/Pro/Elite)
  • Optional: List of affiliate links

Step 1: Connect Instagram (2 min)

  1. Click "Connect Instagram" button
  2. Log into Instagram
  3. Authorize Lightwell access
  4. You'll redirect back to config

What access do we need? Read posts, comments, basic info. We never post.

Step 2: Tell Us About Yourself (5 min)

Fill out the Creator Identity form:

  • Creator Name/Brand: Your name or brand (shows in bot)
  • Content Focus: What do you post about? (fitness, beauty, lifestyle)
  • Target Audience: Who follows you? (moms, gen-z, entrepreneurs)
  • Personality Traits: Pick 2-3 that match your vibe

💡 Tip: Be specific! "Fitness tips for busy moms" is better than "fitness"

Step 3: Customize Your Bot (3 min)

  • Bot Name: What should people call it? (e.g., "Sarah's AI Assistant")
  • Brand Color: Pick your color (hex code or picker)
  • Greeting: First message visitors see
  • Placeholder: Text in input field

You'll see a live preview as you customize!

Step 4: Add Affiliate Links (Optional - 5 min)

You can skip this and add links later!

To add now:

  • Upload CSV file (Brand | Description | Link)
  • Or add links one by one
View Affiliate Quick Start Guide →

Step 5: Launch! (Processing)

Click "Complete Setup" to start processing.

What happens now:

  • We fetch your Instagram posts (50-500 depending on tier)
  • Transcribe any videos
  • Match your affiliate products to content
  • Build your bot's knowledge base

How long?

  • Starter: ~5-15 minutes
  • Pro: ~15-30 minutes
  • Elite: ~30-40 minutes

You'll get an email when ready!

Step 6: Share Your Bot

Once processing is done:

  1. Go to Dashboard
  2. Copy your bot link
  3. Add to Instagram bio
  4. Share in stories!
View Sharing Guide →

Stuck or Confused?

Ask the Lightwell BotContact Support