Understanding Your Bot Status
Your bot goes through several stages. Here's what each means:
Status: Processing ⏳
What it means: We're building your bot!
What's happening:
- Fetching Instagram posts (tier-limited)
- Transcribing videos (if you have any)
- Matching affiliate products
- Building knowledge index
How long:
- Starter (50 posts): 5-15 minutes
- Pro (200 posts): 15-30 minutes
- Elite (500 posts): 30-40 minutes
What to do: Check back in 15-30 min, or wait for email notification
Status: Ready ✅
What it means: Your bot is live!
What to do:
- Copy your bot link from dashboard
- Test it yourself first
- Share with your audience
Status: Error ❌
What it means: Something went wrong
Common causes:
- Instagram token expired (reconnect in settings)
- No posts found (make sure account is public/business)
- Network timeout (rare)
What to do:
- Check Instagram connection in Account Settings
- Try "Retry Processing" button
- Still stuck? Contact Support
Status: Warming Up 🔄
What it means: Bot is loading after being idle
How long: 10-30 seconds
What to do: Just wait, this is normal!
FAQ
Q: My bot has been processing for over 1 hour
A: This usually means Instagram connection expired. Go to Account Settings → Reconnect Instagram, then retry.
Q: Can I use my bot while it's processing?
A: No, wait until status shows "Ready"
Q: Will my bot automatically update with new posts?
A: Yes! Every night at 2am CST we fetch new posts and update your bot.