Chatbot Terms of Use

1. About This Chatbot

This chatbot is powered by Lightwell LLC on behalf of the Instagram business owner whose content you're viewing. The chatbot uses artificial intelligence to provide automated responses based on the creator's Instagram content, including posts, reels, captions, and videos.

2. AI-Generated Content Disclaimer

CRITICAL: This chatbot uses AI technology that has important limitations:

• Responses may contain errors: AI-generated information may be inaccurate, incomplete, outdated, or contextually inappropriate
• Not professional advice: Chatbot responses do NOT constitute medical, legal, financial, professional, or expert advice of any kind
• No guarantees: We do not guarantee the accuracy, reliability, completeness, or suitability of any information provided
• Automated responses: All responses are generated automatically and may not reflect the business owner's current views or policies
• Verify information: Always verify important information directly with the business owner before making decisions or taking action

3. Acceptable Use

When using this chatbot, you agree not to:

• Use the chatbot for any illegal purpose or to violate applicable laws
• Harass, threaten, or harm any person through your interactions
• Submit content that is defamatory, obscene, hateful, or infringes on the rights of others
• Attempt to manipulate, jailbreak, or misuse the AI to produce harmful, discriminatory, or deceptive content
• Impersonate the business owner, Lightwell, or any other person or entity
• Share personal, financial, medical, or other sensitive information about yourself or others
• Use automated systems, bots, or scraping tools to access the chatbot
• Attempt to reverse engineer, extract, or copy the chatbot's underlying models, prompts, or data

Violations may result in restricted or terminated access to the chatbot.

4. Affiliate Links & Product Recommendations

The chatbot may recommend products and share links related to the business owner's affiliate partnerships. Please be aware:

• If you purchase through an affiliate link, the business owner may earn a commission at no additional cost to you
• Affiliate relationships are between the business owner and the merchant; Lightwell does not endorse or guarantee any recommended product
• Product quality, fulfillment, and customer service are the responsibility of the merchant, not Lightwell or the business owner
• Always verify product details, pricing, and reviews before making a purchase

5. No Warranty & Limitation of Liability

THE CHATBOT IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. Lightwell and the business owner make no guarantees about the accuracy, reliability, availability, or suitability of responses for any particular purpose.

To the fullest extent permitted by law, neither Lightwell nor the business owner shall be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the chatbot, including but not limited to:

• Reliance on information provided by the chatbot
• Decisions made based on chatbot responses
• Purchases made through affiliate links
• Any interruption, error, or unavailability of the service

You use this chatbot at your own risk.

6. Changes to These Terms

We may update these Terms of Use from time to time. When we do, the "Last Updated" date above will change and — if the update is material — you will be prompted to re-accept the updated terms before continuing to use the chatbot. Your continued use of the chatbot after any update constitutes your acceptance of the revised terms.

7. Privacy & Data Collection

Your interaction with this chatbot is anonymous. We collect:

• Your chat messages
• A temporary session identifier
• Basic technical information (IP address, browser type, timestamps)

We do NOT collect: Your name, email address, Instagram username, or other personally identifying information.

Chat logs are stored with the business owner's account. Lightwell may use chat messages and AI-generated responses to provide and improve the Service, train and refine our AI models, conduct business analytics, develop new features, and create aggregated or de-identified datasets for legitimate business purposes.

Please do not share personal, financial, medical, or other sensitive information — this chatbot is not designed to receive sensitive personal data. We do not sell raw individual chat content to third parties or attempt to re-identify visitors.

For complete details, see our Privacy Policy.